Job Description

Be the Heart of Our Hospital! Veterinary Receptionist Client Services at Spot On Veterinary

Do you love animals and connecting with people? Are you energized by a fast-paced front desk environment where no two days are the same?

Spot On Veterinary is looking for a Veterinary Receptionist (Client Services Representative) to join our incredible team at our state-of-the-art 16,000 sq ft facility located on the border of Old Greenwich and Stamford. We're a full-service veterinary hospital and luxury pet care center dedicated to providing exceptional care and that all begins with the first person our clients meet: you.

Why You'll Love Working at Spot On Veterinary:

• A competitive salary and meaningful work
• A team that supports one another like family
• Real opportunities for growth and development
• A workplace built on compassion, professionalism, and purpose
• A beautiful modern facility you'll be proud to represent

Your Role as a Veterinary Receptionist: You'll be the warm, friendly, and efficient first point of contact for our clients helping set the tone for each visit and ensuring a smooth experience from check-in to checkout.

Your responsibilities will include:

• Welcoming clients and patients in person, by phone, and email
• Scheduling appointments and managing daily workflow
• Triaging medical questions and communicating with the veterinary team
• Managing check-ins, checkouts, and billing with accuracy
• Assisting with client communications, marketing, and general administrative support
• Keeping our front desk organized, polished, and client-ready

What We're Looking For:

• Veterinary reception or animal care experience preferred
• A strong communicator who is calm, clear, and compassionate
• Comfortable working in a high-energy environment with a positive attitude
• Excellent multitasking and time management skills
• A team player who is organized, dependable, and client-focused

Inside Spot On Veterinary:

• A full-service veterinary hospital offering preventative, urgent, and specialty care
• A luxury overnight care space with suites, TVs, cozy beds, and daycare access
• A full-service spa and grooming center
• Advanced care offerings including rehabilitation, physical therapy, acupuncture, and more

How to Apply: If this sounds like a great match for your skills and personality, we'd love to hear from you!

Please send us your resume and cover letter. Be sure to include your last name in the file names, and include the phrase "Amazing Client Service" in your cover letter so we know you read the full posting.

Spot On Veterinary is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.

Location: Spot On Veterinary Border of Stamford & Old Greenwich, CT

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