Job Description

Job Description

Job Description

Job Title: Warehouse RMA Specialist
Job Description

We are seeking a dedicated Warehouse RMA Specialist to manage and process Return Merchandise Authorizations (RMAs). This role involves working closely with various internal departments to ensure the efficient flow of materials and provide support to technicians in the field. The successful candidate will also be responsible for maintaining RMA inventory, sourcing replacement equipment and parts, and continuously improving RMA processes.

Responsibilities

• Handle RMA materials from the field, production, or vendors as required.
• Track RMA inventory maintained in Field Service warehouses.
• Process and follow up on open RMA orders.
• Source replacement equipment/parts to support technicians in the field.
• Collaborate with internal departments such as Field Service, purchasing, warehouse, shipping, and accounting to close RMA orders.
• Manually load or unload RMA orders from pallets, skids, or other lifting devices.
• Obtain a forklift license to assist in material handling.
• Validate material requirements and process inventory changes in multiple IT systems.
• Confirm that quality checks and documentation have been completed.
• Communicate with vendors to return items for replacement or receive credit notes.
• Follow existing RMA processes and protocols, seeking improvements to current processes.
• Assist Purchasing with information required to procure equipment/parts.
• Notify stakeholders immediately of any potential material delays.
• Expedite and facilitate the flow of materials to and from various departments, noting production complications.
• Continuously improve processes and offer solutions to support the organization and enhance efficiency and effectiveness.

Essential Skills

• At least 3 years of RMA experience, preferably in a field service environment.
• Proficiency in computer systems, including MS Office programs, ERP, and other IT applications.
• Exceptional organizational skills with the ability to prioritize and multitask.
• Strong communication, time management, organizational, and problem-solving skills.
• Ability to handle heavy lifting (up to 50lbs).

Additional Skills & Qualifications

• Experience with return merchandise authorization and warehouse inventory management.
• Knowledge of ERP systems.

Why Work Here?

Join our team and become a part of a dynamic environment that encourages continuous improvement and innovation. We offer opportunities for professional growth and development, fostering a culture of collaboration and teamwork.

Work Environment

This role involves working in a fast-paced warehouse environment, requiring the ability to lift heavy objects and operate a forklift. The position may require flexibility in working hours to ensure the timely processing and handling of materials.

Job Type & Location

This is a Permanent position based out of Boardman, Oregon.

Pay and Benefits

The pay range for this position is $65000.00 - $75000.00/yr.

Medical, Dental, and Vision Insurance: Coverage for health-related needs, including a vision discount program. Reviews suggest that health insurance is "very good," with the company paying 100% for employee-only coverage and reasonable premiums for dependents.
401(k) and Flexible Spending Accounts: A 401(k) retirement plan with company match (up to 4% reported) and Flexible Spending Accounts (FSAs) for health, child care, and transit/parking expenses.
Disability and Life Insurance: Long-Term and Short-Term Disability Insurance, Basic Life/Accidental Death and Dismemberment Insurance, and Supplemental Life Insurance.
Paid Time Off: Includes paid vacation and holidays, as well as paid sick and bereavement leave.
Other Benefits: An Employee Assistance Program (EAP), Parental Leave, Volunteer Time Off, and Parental Bonding Leave.

Workplace Type

This is a fully onsite position in Boardman,OR.

Application Deadline

This position is anticipated to close on Jul 25, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Job Tags

Weekly pay, Permanent employment, Temporary work, Immediate start, Flexible hours,

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