Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
The Opportunity
As part of the Provider Operations Revenue Cycle Team you are expected to lead the creation and implementation of impactful operational strategies. As a Senior Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by solving and analyzing complex problems to develop top-quality deliverables. You are expected to use autonomous decision-making and professional skepticism when reviewing, analyzing, and producing deliverables across multiple client needs, and play a visible role in cultivating meaningful client relationships, inspiring your teams, and navigating ambiguity.
Responsibilities
- Supervise, develop, and coach teams to achieve client goals
- Manage client service accounts and engagement workstreams
- Create and implement impactful operational strategies
- Solve complex problems to develop premium-quality deliverables
- Utilize autonomous decision-making and professional skepticism
- Cultivate meaningful client relationships
- Inspire teams and navigate ambiguity
- Facilitate meaningful dialogue between different perspectives
What You Must Have
- Bachelor's Degree
- 8 years of experience
What Sets You Apart
- Degree in Health Administration, Business Administration/Management, Accounting & Finance, Medicine/Health preferred
- In-depth abilities in managing client engagements
- Specialization in revenue cycle operations for healthcare providers
- Understanding of operational and financial drivers in healthcare
- Knowledge of industry trends and regulatory changes
- Proficiency in healthcare revenue cycle operating models
- Proficiency in reporting technologies and automation
- Benchmarking healthcare revenue cycle performance
- Supervising teams to create an atmosphere of trust
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