Patient Experience Manager Job at Sodexo, Cincinnati, OH

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  • Sodexo
  • Cincinnati, OH

Job Description

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Role Overview


Sodexo is seeking a Patient Food Service Experience Manager at the UC Healt h Medical Center in Cincinnati, Ohio . This strategic food service leader will direct patient feeding operations at this hospital. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.

Incentives


Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What You'll Do


  • lead the daily operations of patient room service dining program
  • rounding with patients and nurses to promote and improve patient satisfaction
  • manage, schedule and train frontline team and supervisors
  • coordinate department safety and sanitation
  • ensure operating standards meet and exceed benchmarks
  • engage with employees and promote an inclusive culture

What We Offer


Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring


  • management experience in the hospitality, hotel, and/or food service industry
  • exceptional interpersonal skills and a passion for providing exceptional customer service
  • proven ability to meet and exceed the needs and expectations of customers, guests, patients, or clients
  • natural ability to lead and build teams and foster engagement
  • a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required

Who We Are


At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Qualifications & Requirements


Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year experience in Service Recovery role at large hospitality or hospital environment

Job Tags

Holiday work, Full time, Local area, Worldwide,

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