Job Description

Job Title: IT Configuration Manager Location: Austin, Texas 78751. Duration: long term Work mode: Hybrid Position will be 3 days remote with 2 days (Tuesdays and Thursdays) Must Have: ~5 years of advanced knowledge in ITIL configuration management principles and best practices, including developing and maintaining configuration management processes and policies. ~5 years of strong problem-solving and critical thinking skills with keen attention to detail. ~5 years of experience supporting and maintaining CMDB platforms such as BMC Helix, ServiceNow, Atlassian, etc. ~4 years of experience performing regular configuration audits to ensure completeness, accuracy, and compliance with configuration management plans and system objectives. ~4 years of responsibility in verifying and auditing configuration statuses and assisting with configuration verification to ensure CI (Configuration Item) consistency with specifications and requirements. ~4 years of hands-on experience as a Configuration Manager or in a similar role overseeing IT Service Management processes and standards. ~ ITIL 4 Foundation certified with 4 years of practical application.

Job Tags

Contract work, Remote job,

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