Onsite once a month when Epic is onsite
We are seeking a certified Epic Willow Analyst with Willow Inpatient and Willow Inpatient Inventory certifications to join our clinical applications team. The ideal candidate will provide critical post-go-live support for our recent Willow Inpatient implementation (go-live 6/1/2025)and play a key role in the kickoff and build phase of Willow Inpatient Inventory . This role requires hands-on expertise in medication management workflows, inventory charging, and integration with pharmacy automation systems such as BD Pyxis . Contract Duration : 6/30/25-11/20/25Role will provide post go live support for Willow Inpatient which went live on 6/1/25 and participate in the kickoff of Willow Inpatient Inventory project. Experience needed in Willow Inpatient medication management, charging, Pyxis BD, working with pharmacists and providers to interpret and incorporate feedback to resolve issues and optimize build. Analyst will facilitate meetings to facilitate decisions, communicate capabilities and limitations. Pharmacist background not required , Willow Inpatient Certification & Willow Inpatient Inventory required
Deliver post-go-live support for Epic Willow Inpatient, addressing issues related to workflows, medication charging, formulary, and system optimization.
Collaborate with clinical pharmacists and providers to gather feedback and translate it into system changes that improve user experience and workflow efficiency.
Support and participate in the kickoff and build of the Willow Inpatient Inventory project, ensuring alignment with clinical and operational needs.
Facilitate and lead meetings with stakeholders to communicate system capabilities, limitations, and propose solutions .
Troubleshoot and resolve integration issues with automated dispensing cabinets (e.g., BD Pyxis)and other third-party systems.
Conduct system testing, validation, and training activities as needed.
Maintain system documentation and change records following organizational and regulatory guidelines.
Stay current on Epic upgrades and best practices for Willow Inpatient and Inventory.
Epic Willow Inpatient certification (current and in good standing)
Epic Willow Inpatient Inventory certification
Minimum 3 years of experience as an Epic Willow Analyst or equivalent
Proven experience supporting medication management workflows, pharmacy operations, and medication charging
Experience integrating and troubleshooting BD Pyxis or similar automated dispensing systems
Strong understanding of clinical workflows and regulatory considerations in inpatient pharmacy settings
Ability to analyze, prioritize, and resolve complex system and user issues
Excellent written and verbal communication skills
Demonstrated ability to facilitate meetings and lead discussions with clinical and operational leaders
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