...owning ticketing queues and leading implementation as well as handling daily support calls. Manage incoming support tickets in Zendesk/Salesforce Service Cloud, prioritizing and escalating issues to meet SLA targets. Configure new customer accounts, lead virtual...
...LOADER/UNLOADER Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way...
...relevant experience and education related to the functions of the job will be considered. Bi-lingual: Fluent in both English and Spanish Valid Driver's License: Ability to travel throughout the service area Prior CPR/First Aid certification Preferred...
...AUSTIN POWDER Austin Powder manufactures a full line of industrial explosives and provides blasting services to customers in the quarrying, mining, construction, and oil and gas industries -- all for the purpose of providing aggregate, energy, and mineral products to...
...future of an early-stage software company and grow alongside it.~ Familiarity with customer support tools like Intercom and or Zendesk~ Nice to have ~ Experience working with wholesale distributors, manufacturers, or channel-driven B2B businesses.~...