JubaCart Free Shipping Policy

1. Introduction
   At JubaCart, we strive to make your shopping experience seamless and affordable. To enhance your convenience, we offer free shipping on eligible orders within South Sudan, subject to the terms outlined below.

2. Eligibility for Free Shipping

• Free shipping is applicable to select products marked as Eligible for Free Shipping.
• The minimum order value to qualify for free shipping is $ 100 and above. Orders below this amount may incur standard shipping charges.
• Free shipping applies to standard delivery; express or same-day delivery may have additional charges.

3. Delivery Timelines

• Orders eligible for free shipping are usually delivered within 3-7 working days, depending on your location.
• Delivery times may vary due to unforeseen circumstances such as weather conditions, public holidays, or logistical challenges.

4. Exceptions & Restrictions

• Free shipping does not apply to certain oversized, bulky, or special-handling items.
• Remote areas or locations outside major cities may have additional delivery charges.
• If an order contains multiple items, shipping policies may vary based on product availability and seller terms.

5. Returns & Exchanges

• If a product is returned, the refund will be processed as per our Return & Refund Policy.
• In case of a partial return where the order value falls below the free shipping threshold, a shipping fee may be deducted from the refund.

6. Changes to This Policy
   JubaCart reserves the right to update or modify this Free Shipping Policy at any time. Any changes will be communicated on our website.

For any inquiries, please contact our customer support team at support@jubacart.com